The Responsible Conduct of Gambling course focuses on harm minimisation requirements, detection of problem gambling, the proper communication with and management of patrons using gaming machines, and ensuring that minors (people under 18 years of age) are not permitted to use the gaming machines
Successful applicants will obtain approved certification from the Liquor Administration Board. This course is also approved by the Office of Liquor, Gaming and Racing (OLGR) in New South Wales

Participants need to bring with them to the course 100 points of Identification. You must advise WRCC upon enrolment of your FULL NAME (including middle name), CURRENT ADDRESS AND PHONE NUMBER. If you do not supply this information, your certificate may need to be re-printed. An extra cost for re-printing applies in addition to the normal course cost. Participants are required to ATTEND 10 MINUTES PRIOR TO CLASS COMMENCEMENT to complete relevant paperwork. If you are late, you will not be allowed into the class as attendance of the set hours by OLGR is mandatory.
Qualify for employment in the hospitality industry with a mandatory training course in the responsible conduct of gambling. The course explains the legal responsibilities relating to the gambling services.