Successful completion of these two units of Competence provide the certification required by NSW leglislation to work in NSW in the sale service supply of Alcohol and Proviion of safe gambling practices.

Participants are required to bring with them to the the course 100 points of Identification. You must advise WRCC upon enrolment of your FULL NAME (including middle name), CURRENT ADDRESS AND PHONE NUMBER. If you do not supply this information, your certificate may need to be re-printed. An extra cost for re-printing applies in addition to the normal course cost

Participants are required to ATTEND 10 MINUTES PRIOR TO CLASS COMMENCEMENT to complete relevant paperwork. If you are late, you will not be allowed into the class as attendance of the set hours by OLGR is mandatory.

Qualify for employment in the hospitality industry with a mandatory training course in the responsible service of alcohol. The course explains the legal responsibilities relating to the sale, supply and service of alcohol.

Course topics include:
■Legal requirements of the sale and service of alcohol in NSW
■Harm minimisation and duty of care
■Anticipating problems and managing patrons
■Assess and monitor the levels of intoxication of patrons
■Advise patrons on ‘standard drinks’ and the effects of alcohol

Results that can be expected from this course:
■Provide a range of options to assist customers to drink within appropriate limits
■Know the reasons for refusing service to intoxicated customers
■Skills to detect and prevent under-age drinking
■Refusing service to intoxicated customers
■Take responsibility action to assist intoxicated customers

Successful applicants will obtain approved certification from the Liquor Administration Board. This course is also approved by the Office of Liquor, Gaming and Racing (OLGR) in New South Wales.

Provide Responsible Conduct of Gambling The Responsible Conduct of Gambling course focuses on harm minimisation requirements, detection of problem gambling, the proper communication with and management of patrons using gaming machines, and ensuring that minors (people under 18 years of age) are not permitted to use the gaming machines.
Successful applicants will obtain approved certification from the Liquor Administration Board. This course is also approved by the Office of Liquor, Gaming and Racing (OLGR) in New South Wales